Posts Tagged ‘customer service’

Your wait staff can make our break your business. This short list of mistakes is common and should be avoided at all costs to ensure your guests experience the best your establishment has to offer. Ignoring the guests when they walk-in. You are never too busy to greet a guest. Take a moment to make […]

There is nothing worse than misplacing an important piece of information. The frantic rifling through of documents, file folders scattered, sticky notes falling to the floor, all in an effort to locate a name, date or time for a client. While you shuffle through calendars and electronic spreadsheets with your phone pressed between your ear […]

Successful Private Dining the ReServe Interactive Way

04/24/2015 by ReServe Interactive

We have a long list of restaurant customers who offer private dining event space to their patrons. These restaurants have found a way to take full advantage of the unique opportunity private dining brings to expand their customer base and boost their bottom line. How do they do it? In addition to automating their processes […]

It’s All in the Details…

03/31/2015 by ReServe Interactive

What we’ve found over the last 20 years is that our customers thrive on, and are often overwhelmed by, the details. It’s all of the little things that are tied to catered events or dining experiences that can make our users’ jobs chaotic. From last minute reservation cancellations to unexpected walk-ins, Mr. Smith’s wine preference […]

6 Questions to Ask Before Purchasing Software

03/25/2015 by ReServe Interactive

Software is a major capital expenditure and certain considerations should be taken into account before an investment is made. Take a look at this short list of questions to ask before making your software purchase. What factors into the cost of the software? Is it a licensing fee based on the number of users? Is support […]

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