- 47% of restaurants anticipate an increase in technology projects in 2015
- 51% of restaurants expect to spend more on technology in 2015 than they did in 2014
Where do you stand? Have you embraced technology to manage operations and provide better customer service?
While POS systems and financial management software systems have been the standard for quite a while, a shift is happening that is bringing technology to the forefront in an industry historically known for being behind the ball. Today, mobile devices have taken over and front-of-house staff is experimenting with various apps that give the customer more control from paying their bill to leaving a review.
Restaurants are also taking advantage of the operational efficiencies that front-of-house software can bring. For example, table management software that is accessible on an iPad allows host staff to welcome a guest, check them in, quote an accurate wait time, and pre-assign them to a table. When the guest’s table is ready, the hostess can page and seat them. Add to that, the ability to move throughout the establishment monitoring table status, interacting with guests, and communicating with staff, all with the information they need at their fingertips.
We are in the business of helping our customers improve the way they do business. We know that new technologies will continue to appear on the horizon and we are excited to provide you with the tools you need to take advantage of what these new technologies have to offer.
To read more from the Hospitality Technology Restaurant Technology Study, click here.