The Difference between a Standard Reservation and a Reservation to an Event Reservations are commonplace in the hospitality industry.  In fact, they’ve grown exponentially as service offerings have become increasingly creative.  It used to be, a reservation was simply related to a table in a restaurant.  Today, reservations have expanded to include other activities like […]

ReServe University Launches a New Campus

10/17/2018 by Melanie McGarvey

Our customers’ success with ReServe Interactive® software products means everything to us. Wanting to empower them by offering a quick way to find answers to their questions on their own has been utmost on our minds, which is why we are thrilled to announce the launch of our new ReServe University Campus!  It includes a […]

Delivering Outstanding Customer Service

10/02/2018 by Rob Hutter

There are many factors that, when combined, create an outstanding customer service experience.  Several years ago, Genesys conducted a survey to find out the most significant factors that lead to a satisfying customer service experience. They surveyed over 9,000 consumers and found the top four factors to be: Competent customer service representatives – 78% of […]

It’s a fact that most clubs are struggling for new members. According to IBISWorld Industry Research, “Over the last five years, the Golf Courses and Country Clubs industry has struggled to be up to par due to waning interest in golf among all but its eldest target demographics.” National Golf Foundation studies have found that […]

Livermore-Why We Love Where We Live!

09/06/2018 by Melanie McGarvey

At ReServe Interactive®, we are not only a group of people who love what we do and how we do it, but also WHERE we do it!  While we have offices across the United States, did you know that ReServe Interactive is headquartered in Livermore, CA? While most people are familiar with the San Francisco […]

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